Bill has been with American Glass Research since 1998 following 8 years as a Research Engineer with Harbison-Walker Refractories. His principle areas of responsibility include operational management of the testing laboratory. This includes project scheduling, laboratory equipment and workforce performance and coordination of customer communications. In addition, his background includes expertise in qualification and proof-of-design testing projects as well as fracture diagnosis. He is a principal instructor for the fracture seminars, design seminars and pharmaceutical seminars. He has been issued a U.S. Patent and he holds a Bachelor of Science degree in Ceramic Engineering from Alfred University.

Brandon joined American Glass Research in 2015, where his areas of responsibility include fracture diagnosis, stone identification, pharmaceutical services, and internal research. He has published multiple technical papers on the optical and mechanical testing of laminated glass systems and on the surface chemistry of silicon. Brandon obtained his B.S. in Chemistry at Penn State University and went on to earn his Ph.D. in Physical Chemistry from Cornell University. Previously, he spent five years as the Materials Scientist at Ibis Tek, LLC, where he designed bullet-resistant glass products and supervised an ISO 17025-certified testing laboratory.